Action for Deafness

The ScreenPhone is ideal for people who want to voice their call but can no longer hear the response and find textphones too complicated.

The idea behind the ScreenPhone is simple - you can speak your part of the call as usual but at the press of a button you can receive your caller's conversation back in words on a screen (using Text Relay operator*).

Text Relay (formerly known as Typetalk) is the phone relay service run by BT & the RNID where an operator listens to the person talking to you and types words that appears on your phone's screen. 

One of the nice things about using the ScreenPhone is that it allows friends and family to hear the deaf person's voice, making calls more personal than using a conventional textphone.  

The appearance and functions of the ScreenPhone are similar to a standard amplified phone but with the addition of a large screen. The size of the font can be increased to make it easy to read and answer phone messages can be replayed on the display in text. This large display is good and the controls are easy to use. The ringer is very loud with a good bright strobe.

If you have good and bad days with your hearing you can use the ScreenPhone as an amplified phone and other members of the household can use it as a standard phone.

How to make a call:

Simply dial the number with an 18001 prefix, this will connect an Text Relay operator.  They will relay the incoming caller's voice into text for you to read from the display screen.  Simply press the 'V/T' button whenever you want to speak and press it again when you want to read their reply.

Developed by Geemarc in partnership with RNID, the ScreenPhone uses cutting edge technology but is straightforward and easy to use. RNID part number: T374.

Requires mains power and use of the Text Relay service for speech to text translation.

Using the Text Relay service is free. In addition, customers of BT will automatically receive up to 60% off the text part of text and voice calls made through Text Relay.