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Advice from the Fire and Rescue
Service for Deaf and hard of
hearing people



Working with Action for Deafness West Sussex Fire and Resuce have put together the below advise for the Deaf and hard of hearing

 

In case of fire: If you have access to a phone and are able to hear a little call 999 and say “Fire” If you are calling from a landline then that should initiate your address but important things to tell the operator are as follows:

Address of the incident If you are in the building where the fire is If you are stuck in the building where the fire is Whereabouts in the building you are If you are using a minicom this is the information you should send to the emergency services. If you are unable to use a phone but have a mobile phone you should make sure you always take your mobile phone up to the bedroom when you go to bed at night  You would then be able to send an SMS to 999. You will need to register your phone to access this service. Visit http://www.emergencysms.org.uk/ to register your phone. Please contact Action for Deafness for more details of equipment that you should have installed to ensure your safety in the event of a fire.